Terms and Conditions for Online Fee Submission :
· Online transaction charges are not part of the Fee. The following transaction charges shall be applicable:
Net Banking / Credit Cards / Debit Cards : As applicable
· The Fee deposited through Credit Card/Debit Card/Net Banking will normally reach the Nrps account after 1-2 days. It is the sole responsibility of the candidate to ensure that fee is deposited well in time. Nrps shall not be responsible for any not settled fee payment due any reason. The Nrps also shall not be responsible, if the payment is refused or declined by the credit/debit card supplier for any reason.
· The New Patliputra Institute does not warranty the availability of online Fee Payment System every time. The New Patliputra Institute will not be responsible for fine exemption if the last day student fee transition fails. We strongly advice that submit the fee through Offline or Online Payment System before the last fee day comes.
· All Fee rules as given in the Fee Book shall remain applicable.
Refund / Cancellation Policy :
In case of any technical issue due to which the payment gets deducted from the payer’s account and does not show in our official ERP but the payment gateway service clearly mentions the confirmed settlement thereafter the Institute’s account receives the payment. We manually submit the payment in our ERP. It should take 7-10 working days for the payment to be credited in Institute’s account.
Multiple Payments Case:
If double payment happens and the payment gateway service clearly mentions it, the Institute will refund the payment after the Institute’s account receives payment. Which should take 7-10 working days for the back payment or we can adjust the amount to the next month fee as per Payers request.
Other Payments Case:
In all other cases where there is a discrepancy in the fee paid, the parent has to directly contact the Institute and the Institute’s decision would be final.